A clear definition of done can make or break a project. In this episode, How to Make “Done” Mean Done, I share lessons from projects where success was obvious, as well as moments where even well written requirements failed to reflect what the customer really needed or what the leader intended. I also talk through how expectations get added quietly, why shadow scope appears, and how to protect the finish line so teams can deliver with confidence.
Main Points:
- Done means different things to different people
- Requirements do not always reflect real needs
- Outcome based definitions prevent confusion
- Shadow scope appears when expectations stay quiet
- Protecting the finish line keeps work aligned and healthy
Thank you for listening to How to Make “Done” Mean Done.. If this episode helped you, share it with your team, subscribe wherever you listen, and visit peopleprocessprogress.com for tools, templates, and links to my books, including The People, Process, and Progress of Project Management.
People first. Process aligned. Progress together.
Godspeed y’all,
Kevin
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Learn more about Host Kevin Pannell on the About page.
People first. Process aligned. Progress together.
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